Average Score (250 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

250 Ratings

4.8 Average

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  • Carol B.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Able to schedule appointment on preferred day. Upon arrival, Associate met me at my car. She was pleasant and took my information. My car inspection was completed quickly.

    06-20-2025

    We greatly appreciate you choosing Valley VW for your vehicle service! Thank you for your feedback!

  • Hannelore K.06-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I received top notch service and that deserves a “10”, to include the customer services provided by the service writers “Jim and Pat”, thank you so much.

  • Ursula M.06-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Always professional, courteous, and knowledgeable .

  • Gautrelle S.06-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Quick and very punctual

  • Vinh H.06-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Toby S.06-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    From the moment we walked in we were treated exceptional. We didn't have a great experience at east coast volkswagen in myrtlebeachsc. We felt like we were begging to buy a car. We told our salesman what we wanted and he got it for us. No price haggling took place. I will be back every 3 years for a new vehicle. Thanks to Nick and Burt.

  • Angeliz R.06-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jonathan G.06-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Im highly impressed and grateful for this service department.

  • Beneatha D.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Helpful and kind staff. Always greeted with happy, positive and friendly way.

  • Gail R.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2020