Average Score (250 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

250 Ratings

4.8 Average

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  • Michael L.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service!!

  • Marsha F.08-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick service and i was able to change my appointment day with ease

  • Daniel W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly and professional

  • Suzanne K.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Took me right away and had the car fixed and had it back the same day

  • Kimberly B.07-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Corey the finance manager and Destiny my salesperson were completely professional and they made it all so easy!!

  • Lewis C.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Customer service was great.

  • Danielle H.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Professional fast and helped navigate warranty process!

  • Patrica M.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Grrrrrrrrrrrrrrrrrrreat Customer Service!

  • James D.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Richard E.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I arrived mid morning thinking I needed to make an appointment for another day but was pleased that they could work on my car the same day. They provided shuttle service, too.

    07-23-2025

    Thank you for sharing your wonderful review with us, Richard! We appreciate your business and hope you always leave our dealership feeling like a VIP!