TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Jim Ellis at the service desk
Average Score (250 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
We are repeat customers of Valley Auto World for over 30 years. They have always been accommodating, helpful, honest, and just an awesome group of people! The service desk staff, mechanics, salespeople, owner and everyone in between have been nothing short of phenomenal. This is why we keep coming back.
TYPE:ServiceMODEL:AtlasYEAR:2024
Jim was great to work wth for my service. I had recalls, needed an oil change, and an inspection. From drop off to pick up, the service department was prepared.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Great as always. Easy to schedule and fast service. Highly recommend.
TYPE:ServiceMODEL:AtlasYEAR:2021
The repairs are expensive, and upselling borders on predatory.
08-14-2025
Thank you for your feedback. Our goal is always to provide honest, high-quality service, and we only recommend repairs or maintenance that we truly believe are necessary for the safety and reliability of your vehicle. If you have any questions about suggested services, we’d be happy to review them with you. Your trust is important to us, and we appreciate the opportunity to address your concerns.
TYPE:ServiceMODEL:TiguanYEAR:2023
Valley Auto World VW service department always done an excellent job and this last service was just as excellent.
TYPE:ServiceMODEL:TiguanYEAR:2018
Friendly,courteous, knowledgeable staff
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Golf RYEAR:2024
Outstanding service. The best.