TYPE:ServiceMODEL:AtlasYEAR:2021
Professional fast and helped navigate warranty process!
Average Score (273 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Grrrrrrrrrrrrrrrrrrreat Customer Service!
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2023
I arrived mid morning thinking I needed to make an appointment for another day but was pleased that they could work on my car the same day. They provided shuttle service, too.
07-23-2025
Thank you for sharing your wonderful review with us, Richard! We appreciate your business and hope you always leave our dealership feeling like a VIP!
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
Worked well
TYPE:ServiceMODEL:TaosYEAR:2023
Very friendly people did give me any hassle about what was going on with my vehicle took me right on in and fix my problem especially not having appointment
TYPE:ServiceMODEL:AtlasYEAR:2025
The process of warranty work including but not limited to tire and TCM module replacement.
07-22-2025
We are sorry for the inconvenience during the time that it took to complete your warranty repairs. We appreciate your feedback and look forward to improving.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
I had a good experience from when I dropped off my car with Mr. Jim to when I picked it up. They were able to complete everything I had requested and found a recall I didn't know about. The work was done well and I feel confident in bringing my car here for service. Mr. Jim was very nice when I spoke with him and the other employees I interacted with were as well.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2021
Felt my wait was too long. I waited for over an hour for an oil change
07-15-2025
We sincerely apologize for the wait you experienced during your recent visit. Our typical oil change service can take about an hour and a half. We understand your time is valuable and strive to complete services as efficiently as possible without compromising quality. Your feedback is important to us, and we thank you for choosing us for your service needs!