Average Score (250 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

250 Ratings

4.8 Average

Models
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  • Keith A.11-16-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Robben K.11-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Anthony M.11-14-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Amply, I was late I didn’t realize this but they still took my VW in a took great care of it.

  • Laquita W.11-13-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The problem was not resolved.

    11-15-2024

    We are sorry to hear you had a negative experience at our dealership. We were able to diagnose the issue with your vehicle but did not proceed with the recommended repairs once you declined those services. If you have any questions or need any further assistance, please don't hesitate to reach out to us. We appreciate your feedback and look forward to improving.

  • Larry N.11-13-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Brice W.11-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Friendly staff, Jim and Patrick were very informative and pleasant to work with.

  • Olga W.11-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Maria B.11-03-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I always get the most courteous of attention when I go there; and my car runs great.

  • Gayler C.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Danielle H.10-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    My technician, Patrick, was very helpful and informative. His customer service attitude is great and welcoming.