Average Score (250 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

250 Ratings

4.8 Average

Models
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  • Jessica C.01-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Alton M.01-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • John D.01-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • John S.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Suzanne K.01-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I was treated with respect and a friendly staff with smiling faces. The facility is clean and neat.

  • William H.01-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great Service

  • Torrence D.01-09-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Peter P.01-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Everything alway's excellent.

  • Audrey R.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Emmett S.01-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Immediately upon departure from Valley Autoworld lot, I was turning left onto Sycamore Dairy Rd into traffic when the car stalled for a moment then it accelerated strongly to avoid being struck. It has not repeated that action since then. I am beginning to lose confidence in it.

    01-06-2025

    Thank you for your feedback. We are sorry to hear that you had an unfortunate experience with your vehicle following service. A member of our service team will reach out to you shortly to address your concerns.