Average Score (250 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

250 Ratings

4.8 Average

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  • Deloris F.03-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Kesha N.03-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Valley Auto World is the only place I take my VW! The customer service and helpful staff are the best.

  • Norma F.03-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I am a VIP at Valley - me and every other customer.

  • Amar R.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Everything is great. Very welcoming and very helpful and considerate.

  • Charles J.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great Service

  • Walter L.02-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    The customer service is just amazing

  • Alanna Jane W.02-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Patrick and the entire VW service team make maintaining my vehicle effortless.

  • Ciara J.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I chose this rating because I didn’t overspend on services I assumed I needed. I saved money!

  • Gayler C.02-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Several cars and years later the excellent service has never changed

  • David C.02-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024