Average Score (273 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

273 Ratings

4.8 Average

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  • Dupree L.09-03-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Sandra L.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very friendly and helpful. 00

  • Susan D.08-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I chose a 5 star rating because my experience was stress-free, quick, and straight to the point. My salesperson, Tamayne, was friendly and knowledgeable, making the process smooth and enjoyable.

    08-27-2025

    Thank you for sharing your wonderful experience with us, Susan! We appreciate your business. Congratulations on your new vehicle!

  • George W.08-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Had to ask finance associate same question 3-4 times before he finally answered it.

    08-27-2025

    Thank you for sharing your review with us. We apologize for the delay in answering your question. We appreciate your business and always look forward to improving.

  • Kara W.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Gayler C.08-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Jim Ellis at the service desk

  • Ann S.08-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    We are repeat customers of Valley Auto World for over 30 years. They have always been accommodating, helpful, honest, and just an awesome group of people! The service desk staff, mechanics, salespeople, owner and everyone in between have been nothing short of phenomenal. This is why we keep coming back.

  • Dellmarie P.08-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Jim was great to work wth for my service. I had recalls, needed an oil change, and an inspection. From drop off to pick up, the service department was prepared.

  • Michael D.08-18-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Clayton K.08-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great as always. Easy to schedule and fast service. Highly recommend.